Home Care Navigator

If you are trying to understand home care for yourself or someone you are helping, you do not need to understand the whole Alberta continuing-care system before you begin.

Start with the situation that sounds closest to what is happening right now.

Choose a Situation

What is happening?

Choose the option that sounds closest. You can always return here and choose a different situation later.

Choose the Situation That Fits Best

The Navigator starts with your situation, not with government program names.

I need home care

You or someone you care for needs support at home and you are not sure how to begin.

Start here

I already receive home care

You already have home care and want help understanding the care or the available arrangements.

Open resource

The person's needs have changed

The current situation no longer seems to match the support or plan that was previously in place.

Open resource

Something isn't working

There is a problem with expected home care, service delivery, communication or follow-up.

Open resource

Help me understand my options

You want to understand different ways home care can be arranged and what questions to ask.

Open resource

I don't know where to start

You are not sure which situation fits. Use a small orientation guide below.

Help me choose

A Related Situation

Coming home from hospital with Home & Community Care involved?

KYR has a separate Core resource for understanding the Home & Community Care part of the hospital-to-home transition.

Coming Home From Hospital →

Route 6 — Orientation Only

Not Sure Which One to Choose?

You do not need to give KYR personal or medical information. Start with the statement that sounds closest.

Show me a simple way to choose

We do not have home care yet. Start with how to enter the home-care process.
I Need Home Care — Where Do I Start?

Someone is leaving hospital and Home & Community Care is expected. Use the separate hospital-to-home resource.
Coming Home From Hospital

We already receive home care and want to understand it better. Understanding Your Home Care Options

The person's needs or circumstances have changed. Things Have Changed — What Do We Do Now?

Something is wrong with the home care that is supposed to be happening. Something Isn't Working With My Home Care

What Kind of Help Are You Looking For?

Practical Navigation

I need help understanding what to do next.

Use the Home Care Navigator above. It is organized around the situation you are experiencing.

Return to the situations ↑

KYR Education

I want to learn more about Knowing Your Rights.

Visit the KYR program area for information about presentations, educational materials and the broader community education program.

Explore The Program →

Important Educational Notice

Knowing Your Rights provides Alberta plain-language educational information to help seniors, caregivers and families understand home-care pathways and ask clearer questions.

The Home Care Navigator does not assess your healthcare needs, determine eligibility, recommend a particular service or program, prescribe care, determine service hours, provide legal or medical advice, or guarantee services or funding.

The Navigator simply helps you find the KYR educational resource that most closely matches the situation you are trying to understand.